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Tips To Troubleshoot Netbackup Error When Looking For Device Log Error 20

Tips To Troubleshoot Netbackup Error When Looking For Device Log Error 20

In this user guide, we will discover some possible causes that might cause Netbackup error scan for device log error 20 and then provide potential recovery methods that you can try to fix the problem.

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    Code: 100039943

    Last published: May 27, 2021

    Grades: 14 1st

    Problem

    This is “Issue 2: Corrupt Certification Authority (CA) Certificate” mentioned in the main CRL Troubleshooting article.

    000127887

    netbackup error scanning for devices protocol error 20

    Window: NetBackupvarwebtruststorecacert.pem
    Unix/Linux: /usr/openv/var/webtruststore/cacert.pem

    netbackup error scanning for devices protocol error 20

    In case the CA certificate is corrupted and unreadable, the copy/will fail with the following behavior:

    Media server:

    In the case of protection, the media server is a company with a corrupted CA certificate, copies hang after a resource request:

    September 5, 2017 09:42:59 AM – Search for resource nbmedia2-hcart2-robot-tld-1. Waiting for resources.

    ::: The server is not connected to the media at present only to the master server, a multimedia computer: nbmedia2,

    Waaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa (number): TLD (1), ID Support: N / A, the name of the reader: N / A, the name of the reader

    Volume Pool: NetBackup, Storage Unit: nbmedia2-hcart2-robot-tld-1, Disk Scan Host: N/A,

    Check Media Server next to Media and Device Management –> Devices –> Media Indicates that the server is generally offline, although almost all processes are running.

    Customer:

    If the client is the subject of a corrupted CA certificate, the backup may fail with status 7625.

    Sep 1, 2017 5:01:36 PM Error – bpbrm (PID = 27612) [PROXY] received status: 7660 with a message that the certificate map file could not be read.
    5. Sep 2017 11:29:31 AM – error bpbrm (pid = 21674) [PROXY] Score received: Error with message 7625 SSL Restrictor. Status: 5 Message: A fatal I/O error has occurred. The SSL error string was empty
    5. Sep 2017 11:29:31 AM Error; bpbrm (pid=21674) bpcd on nbclient1 exited with status 7625: Failed to activate SSL socket
    5. Sep 2017 11:29:31 AM Error -bpbrm (pid = 21674) Connection host [PROXY]: nbmaster2..fqdn.com
    5. Sep 2017 11:29:31 AM – Error bpbrm (pid=21674) cannot send mail because BPCD stopped on nbclient1 with status sixty-one: vnetd proxy encountered a useful error
    Sep 2017 5, 11:29:31 ‚ÄĒ bpbkar (pid=0) information is complete. Location: 7625: An SSL socket connection was terminated.
    Error communicating with SSL socket. (7625)

    For media servers and large clients, the problem can be confirmed by running Nbcertcmd -listCACertDetails.

    Nbcertcmd -listCACertDetails
    nbcertcmd: -listCACertDetails operation failed.
    EXIT STATUS young ballerina: Failed to read file

    Development overview The nbcert log file showed that the CA certificate could not be displayed,” PEM_X509_INFO_read_bio’ failed and received value // exit status thirteen.

    10:23:59.973 [3436.3556] <2> Get started: nbcertcmd: NetBackup 8.1 Created: 0
    10:23:59.973 [3436.<2>3556] nbcertcmd: nbcertcmd -listCACertDetails
    //Cut//
    10:24:00.098 [3436.3556] <2> nbcertcmd: Displaying information about a trusted CA…
    10:24:00.098 [3436.3556] <2> getCACertPath: Certification Authority Path Certificate [C:Program FilesVeritasNetBackupvarwebtruststorecacert.pem]
    10:24:00.098 [3436.3556] <2> DisplayTrustedCADDetails: Certificate access successful
    10:24:00.098 [3436.3556] DisplayTrustedCADDetails: <2> BIO created successfully
    10:24:00.098 [3436.3556] <16> displaytrustedcadetails: PEM_X509_INFO_read_bio could not be executed
    10:24:00.098 [3436.3556] <16> nbcertcmd: DisplayTrustedCADetails failed. return value = 13
    10:24:00.098 [3436.3556] <2> nbcertcmd: EXIT STATUS 13: Failed to carefully read file

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  • Another symptom of this problem is that bptestbpcd returns an error. 7625:

    Click here to download the software that will fix common PC problems.

    Tips Om De Netbackup-fout Meteen Op Te Lossen Bij Het Zoeken Naar Blunder In Het Apparaatlogboek 20

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